Privacy Policy

Overview

ViewerConnect collects and stores only the minimum information required to identify and authenticate users via Twitch and other OAuth providers.

What We Store

• Twitch/Discord/Google Username: Your account identifier from the OAuth provider
• Twitch/Discord/Google User ID: Your unique identifier from the OAuth provider
• OAuth Tokens: Tokens necessary to authenticate and manage your session (handled securely)
• Genshin Impact UID: Your in-game UID for character verification purposes (when submitted)
• Review Requests: Character review submissions and their status
• Viewer Help Requests: Help submissions, status, feedback, and VOD links when completed
• Homework Assignments: Structured checklist tasks linked to completed reviews/help requests, including task completion status and timestamps

What We Do NOT Store

We do not store:

• Email addresses
• Payment information
• Sensitive personal data beyond what is listed above
• Any data beyond what is necessary for the core functionality of the platform
• Chat messages or other communication data
• Location information
• Device information

Use of Your Information

Information is used to:

• Map your account to your OAuth provider (Twitch, Discord, Google)
• Manage character review requests and submissions
• Manage viewer help requests and request outcomes
• Allow you and admins to track and complete homework checklist tasks
• Maintain secure session access
• Verify your Genshin Impact account ownership
• Track review and viewer help request status

Access is limited to:

• Authorized administrators
• The services and infrastructure required to operate the platform
• Third-party services only as necessary for core functionality

Data Retention

• Session Data: Kept only while you are actively using the service
• Review Requests: Retained for the duration needed to process and fulfill requests
• Viewer Help Requests: Retained unless you request deletion
• Homework Assignments and Tasks: Retained with the related request history unless you request deletion
• Account Data: Retained as long as your account is active

Your Rights

You have the right to:

• Request a copy of your stored data
• Request deletion of your account and associated data
• Review homework assigned to your completed requests from your history pages
• Revoke access through your OAuth provider settings
• Withdraw consent at any time

Discord Bot (TwitchScheduler)

ViewerConnect includes a Discord bot that automatically creates Discord Scheduled Events from a Twitch stream schedule.

What the Bot Stores

• Server Configuration: Discord Guild (server) ID, notification channel ID, and Twitch username — all provided by the server administrator
• Event Tracking: Twitch schedule segment IDs mapped to Discord Scheduled Event IDs, used to keep events in sync
• Bot Settings: Enabled/disabled status, timezone preference, and default stream duration

What the Bot Does NOT Store

• Usernames, user IDs, or any identifying information about Discord server members
• Message content or interaction history
• Who used a slash command or when
• Voice, video, or presence data
• Any personal data about Discord users

The bot reads public Twitch stream schedules and manages Discord Scheduled Events. Slash commands allow viewing the schedule and managing the bot — no data about the person running a command is stored.

Third-Party Services

• Enka Network: Genshin Impact UID verification (no personal data shared beyond the UID)
• OAuth Providers: Twitch, Discord, Google for authentication
• Twitch API: Public stream schedules and channel point redemptions
• Discord API: Scheduled Events and slash command responses
• Cloudflare: Infrastructure provider

Contact

If you have questions about your data, want your account removed, or have privacy concerns, please contact us at:

• Email: privacy@elimagate.cc
• Stream chat during active sessions

Changes to This Policy

We may update this privacy policy from time to time. Changes will be effective immediately upon posting to this page.